- New clients; we require full or a 50% payment to con rm booking
- International clients; Full payment must be received to con rm booking
- Return clients; We do expect payment within 21 days, so please process invoices within that time.

- In the event of client cancellation, where (72hrs) notice is provided, 50pct hire fee will be incurred. Full invoiced fee will be incurred within (24hrs) notice. Cancellation request will be reviewed on an individual basis, and decisions will be made at our discretion.
- We reserve the rights to terminate our services at any time as a result of (including but not limited to;) Unlawful be- haviour, Public nuisance, Payment issues, Job misrepresentation. Bookings will never be unreasonable terminated.
- In the event that Grand Palace Studio are unable to perform their duties for any reason, including but not limited to; theft, re, or illness, all relevant payments received will be returned to the client and Grand Palace Studio will have no further liability.

- In the event of client reschedule requests, where (72hrs) notice is provided, full studio hire fee will be incurred, with 75pct reduction on rescheduled booking. Where (72hrs) notice is provided, full invoice fee will be incurred, with 50pct reduction on rescheduled studio hire fee. Cancellation request will be reviewed on an individual basis, and decisions will be made at our discretion.

Call Sheets:
Please CC’ for security and logistic reasons.

- 3x Car parking spaces available. Given on a rst come rst serve basis, unless otherwise pre arranged.

- Please pre arrange any couriers with studio manager. All packages must be clearly labelled with a contact number, name and company.
- No goods should be left in the studio after the shoot unless arranged prior.

House Rules:
- Permanent Damage /or stolen studio belongings Can be charged for at our discretion
- Lost property will be kept for a maximum of one week unless claimed and collection arranged.
- Grand Palace Studio has the right to Stop the use o and/or Charge a cleaning fee for the use of but not limited to, Glitter, Smoke Bombs, Confetti, ower.
- No unlawful behavior
- No smoking

- Grand Palace Studio is Electrically alarmed connected to an alarm central station.

- Grand Palace Studio carries public liability insurance cover of £5,000,000
- All goods left overnight are left at your own risk, and can not be covered under Grand Palace Studio’s insurance.